• The Venezuelan American Chamber of Industry and Commerce (VenAmCham) presented the Top 100 Companies ranking, with Mercantil Servicios Financieros and Mercantil Seguros ranked six and nine, respectively. The list includes the most successful companies in the country, with national or foreign capital, ranked by their total income at the close of 2015.


  • Mercantil Banco, was recognized as the “Best Bank in Venezuela in 2016” by LatinFinance, a magazine specialized in Latin American and Caribbean finance topics, acknowledged Mercantil Banco as the “Best Bank in Venezuela in 2016”. The magazine chose Mercantil Banco for three reasons: long-term strategy, development of digital technologies and efficient cost management in a changing environment.


  • Mercantil Banco received the first edition of the Award for “Socially Responsible Enterprises” of Rotary International.The award acknowledged the university program Promoting Socially Responsible Leaders, also known as “El Reto U” (The U Challenge), which has been promoted for the last 12 years by the Social Alliance of the Venezuelan American Chamber of Commerce and Industry (VenAmCham) and Districts 4370 and 4380 of Rotary International. The award was presented at the United Nations Headquarters during the celebration of the Rotary International Day.


  • The 1955-2008 Venezuelan Ceramics exhibition of the Mercantil Collection , received the 2015 AICA Award of the International Association of Art Critics, Venezuelan Chapter, as Best Collective Exhibition. The decision was taken because the exhibition “strengthens the artistic scope developed by modern and contemporary Venezuelan ceramics, with specific examples in research and experimentation with techniques”.


  • Fondonorma, the Venezuelan Standardization and Quality Certification Institute, concluded the annual follow-up audit of Mercantil Banco with an optimal result of zero non-conformities. The seven audited service lines of Mercantil Banco are: Préstame instant loans, ATM Network, Request for and Printing and Delivery of Credit Cards, Mercantil Call Center (CAM), Mercantil Online Banking, Employee Benefit Trust Funds and Branch Teller services and Mercantil Vía Rápida fast-track facilities.


  • The Office of the Comptroller of the Currency (OCC) has granted to Mercantil Commercebank a rating of “Outstanding” in the evaluation of its Community Reinvestment Act (CRA) performance. The rating is the highest that can be awarded to a financial institution in the United States. The Bank has consistently received this rating since 2000.


  • Mercantil Servicios Financieros leads Venezuelan companies included in the Global 2000 most valuable companies in the world, published by the specialized magazine Forbes. Mercantil occupies rank 793 (rank 648 in 2015), the first of four Venezuelan companies included in this year’s list. The Global 2000 ranking considers income, revenues, assets and market share.


  • The Aon Hewitt international consulting firm granted Mercantil Banco Universal and Mercantil Commercebank the 2016 Best Employer awards. Workers opinions of the banks’ commitment, leadership, performance culture and brand were taken into account in the 2015 Organizational Climate and Commitment research compilation.


  • The Global Finance magazine has chosen Mercantil Banco Universal as the "Venezuela's Best Trade Finance Provider in 2016" for the tenth consecutive year. The Global Finance selection process took into consideration the volume of transactions, geographical coverage, customer services, price competitiveness, development of new businesses and technological innovations


  • For the fourth consecutive year, Mercantil Bank (Panamá) has been included among the Top 100 Central American Banks, according to the prestigious financial publication The Banker. Mercantil Bank (Panamá) ranks 76th among the Top 100 (34th among banks in Panama).


  • The Banker magazine included Mercantil Servicios Financieros among the world's Top 500 Banking Brands. Compared to 2015, Mercantil Servicios Financieros raised 61 positions to 273 and the first Venezuelan institutions included in the ranking.


  • Mercantil Banco Universal was recognized "Bank of the year 2015" in Venezuela awarded by the prestigious financial magazine The Banker. The financial institution gained the award after an analysis of its results indicated solid financial profitability, sustained growth in deposits, an adequate diversification of clients and, mainly constant innovation in order to satisfy clients within an appropriate risk-management policy.


  • The magazine AméricaEconomía ranked 169 among the 250 Latin America Banks to the subsidiary Mercantil Banco Universal, being the 4th Venezuela bank on the list. The ranking includes state-owned banks and its prepared according to asset size by the close of June2015.



  • Mercantil Banco Universal was awarded as a Visa 2014 Service Quality Performance Award Winner in the Chargeback Effectiveness category. Mercantil Banco was recognized by its above-average compliance of policies and data security standards, as well as for the continuing improvement in quality services as issuer and operator of credit cards.


  • Mercantil Servicios Financieros ranked 4th positions in the ranking “Top 100 Companies” and the first en financial sector granted by The Venezuelan-American Chamber of Commerce and Industry (Venamcham). It likewise ranks Mercantil Seguros as 10th, and as second in the insurance sector. The list includes the most successful companies in the country, be their capital national or foreign, and ranked according to their total income at the close of 2014. Mercantil Servicios Financieros also leads the Social Investment ranking. Social investment is considered as non-compulsory expenditures to finance projects to improve living standards of employees and their families, as well as those of the local community and society in general.



  • Mercantil Servicios Financieros leads Venezuelan Companies included among the world's biggest 2000 public companies according to Forbes magazine. Compared to 2014, Mercantil rose 85 positions from 773rd place to 648th place. It is the first of the four Venezuelan companies included by Forbes in this year´s list. The Global 2000 is a ranking based on total sales, profits, assets growth and market value of publicly traded companies.



  • The Banker magazine has included Mercantil Servicios Financieros as the first Venezuelan institution in its Top 1000 World's Financial Institutions. Mercantil Servicios Financieros rose 50 places in comparison with the previous year, to rank 210th. It also ranks 6th (up 3 places from 2013) among the Top 25 Latin American financial institutions.


  • The renowned financial publication Euromoney recognized Mercantil Banco Universal as the “Best Bank in Venezuela” in 2015. Mercantil Banco was granted with this distinction after an analysis of its results, showing a strong loan portfolio and high level of performance regarding assets and equity, within an adequate risk management policy.


  • For the third consecutive year, Mercantil Bank (Panamá) has been included among the Top 100 Central American Banks, according to the prestigious financial publication The Banker. Mercantil Bank (Panamá) ranks 75th among the Top 100 (32sd among banks in Panama).


  • The Mercantil Banco Universal, Mercantil Seguros and Mercantil Commercebank subsidiaries were awarded, globally, in the group of best employers according to studies conducted by the international consulting firm Aon Hewitt, taking into account rates of engagement, brand strength, leadership and performance. This recognition is based on the results obtained in the study of organizational climate and engagement survey for the year 2014 in which 8,266 employees of the organization participated.


  • The prestigious financial publication The Banker magazine once again included Mercantil among the world's Top 500 Banking Brands. Mercantil ranks 334 in the cited world ranking, the highest among Venezuelan institutions included in the ranking.


  • The Global Finance magazine has chosen Mercantil Banco Universal as the “Venezuela's Best Trade Finance Provider in 2015” for the tenth consecutive year. The Global Finance selection process took into consideration the volume of transactions, geographical coverage, customer services, price competitiveness, development of new businesses and technological innovations.


  • Mercantil Commercebank earned the “2014 Excellence in Banking and Finance Award for best the Community Service”, granted by the South Florida Business Journal. From its inception, Mercantil Commercebank has received awards not only for its corporate leadership, but also for its constant support in the benefit of social programs in the areas of education, arts, culture, health, social services and economic development.


  • Mercantil Banco Universal ranked 23 among the 250 Latin American Banks of the AméricaEconomía magazine, up 7 places in relation to last year. The ranking includes state-owned banks, which are ranked according to asset size by the close of June 2014.


  • Mercantil Banco Universal and Mercantil Seguros are the leading institutions in the banking and insurance segment of the ranking of Venezuelan companies with the best image. The study was published in the latest anniversary edition of the well-known P&M magazine, according to a study by Datanálisis, a polling firm. “This research applied a methodology based on the addition of individual perceptions and a list of characters that consumers associate with a company”, said the publication.


  • The Venezuelan-American Chamber of Commerce and Industry (VenAmCham) presented the “Top 100 Companies”, which ranks Mercantil Servicios Financieros as fourth in the rank, and second in the financial sector. It likewise ranks Mercantil Seguros as 11th, and as second in the insurance sector. The list includes the most successful companies in the country, be their capital national or foreign, and ranked according to their total income at the close of 2013.


  • Mercantil Commercebank earned the Outstanding Community Service Category of the 2014 Excellence in Banking and Finance Awards, sponsored by the South Florida Business Journal, well-reputed publication specialized in banking and finance areas. Nominations were reviewed by a group of independent experts in the field. The award was given to Mercantil Commercebank for its active participation in various social responsibility programs in South Florida, dealing with access to housing for low-income individuals, with supporting micro-businesses as well as for the participation of its volunteers in activities related to cancer research and contributions in the areas of health, culture and education.


  • Mercantil Servicios Financieros ranked as the first Venezuelan institution in The Banker’s Top 200 financial institutions in Latin America. According to the results, Mercantil Servicios Financieros is ranked No. 15, up 14 places over the previous year. It also ranked 4 when measured by the Tier 1 and Total Assets growth, and No. 9 when measured by net income growth.


  • Global Finance magazine announced the winners of the “World’s Best Internet Banks”, having selected Mercantil Banco Universal in the category per country as “Best Consumer Internet Banks in Venezuela” and also in the regional category as “Best Information Security Initiatives in Latin America”. Global Finance considered the strategy for attracting and servicing online customers, growth of online customers, breadth of products offerings, benefits gained from Internet initiatives and web site design and functionality.


  • The Banker magazine has included Mercantil Servicios Financieros as the first Venezuelan institution in its Top 1000 World's Financial Institutions, according to the analysis of the magazine. Mercantil Servicios Financieros rose 112 places in comparison with the previous year, to rank 260th. It also ranks 9th (up 11 places from 2013) among the Top 25 Latin American financial institutions.


  • Mercantil Banco Universal received the Data Integrity 2013 Award for Latin America from MasterCard Worldwide, acknowledging the quality of the information for authorizing, exchanging and clearing card transactions. MasterCard uses a Data Integrity Monitoring Program to follow up transactions sent by member financial institutions in order to reward the most efficient ones, for showing the highest increases in their operating quality indexes.


  • According to the Gerente Magazine, Mercantil Banco Universal ranks, for the seventh consecutive year, as the first bank in the ranking of the Top 100 brands in Venezuela with a 29% preference rate, based on a survey conducted to Venezuelan executives in various economic sectors, while Mercantil Seguros is placed as the second insurance company in the country, with a 17% preference rate.


  • For the second consecutive year, Mercantil Bank (Panamá) has been included among the Top 100 Central American Banks, according to the prestigious financial publication The Banker. Mercantil Bank (Panamá) ranks 74th among the Top 100 (33rd among banks in Panama), and 8th among the Top 10 as measured by its ROE.


  • For the tenth consecutive year, Mercantil Servicios Financieros has been included among the world's biggest 2000 public companies, according to Forbes magazine's ranking based on total sales, profits, assets growth and market value of publicly traded companies. Compared to 2013, Mercantil Servicios Financieros rose 375 positions to 773 and is among the 58 Latin American companies.


  • For the ninth year running, Global Finance magazine ranked Mercantil Banco Universal as "Venezuela's Best Trade Finance Provider in 2014”. Global Finance's selection process took into consideration the volume of transactions, range of global coverage, customer services, competitiveness in prices, development of new businesses and technological innovation.


  • The prestigious financial publication The Banker included Mercantil in its ranking of the among the world's Top 500 Banking Brands. Mercantil, which is the only Venezuelan firm in this ranking, was 321st on the list.


  • Venamcham presented the “Top 100 Companies” ranking with Mercantil Servicios Financieros positioned fourth in the ranking and second in the financial sector. Mercantil Seguros came in at number 14 and is the second in the insurance sector. The list includes the country's most successful companies, regardless of whether they have national or foreign capital, and are ranked according to their total income at the close of 2012.


  • The prestigious financial publication The Banker awarded Mercantil Banco Universal "Bank of the year 2013” in Venezuela. The financial institution was awarded this distinction following an analysis of its results, which reflected a sound loan portfolio and high asset and equity expansion in line with a careful risk management practices.


  • Mercantil Servicios Financieros ranks at number 372 on the list of the world's 1000 top financial institutions according to The Banker magazine's ranking. Mercantil was also ranked 20th on the list of Latin America's top 25 financial services providers.


  • Gerente magazine, which specializes in financial and corporate affairs, published the results of its 2013 survey of the 100 brands that executives prefer in Venezuela. Mercantil Banco Universal is the leading bank for the sixth consecutive year in the banking sector with 30% of preference and Mercantil Seguros is the second insurance company with 20% of preference. Six hundred executives from difference sectors of the Venezuelan economy took part in the survey.



  • Global Finance magazine awarded Mercantil Banco Universal as the “Best Consumer Trade Finance Bank in Venezuela 2013”. Global Finance's selection process took into consideration the volume of transactions, range of global coverage, customer services, competitiveness in prices, development of new businesses, and technological innovation.



  • The Banker magazine included Mercantil Servicios Financieros among the world's Top 500 Banking Brands. Compared to 2012, Mercantil Servicios Financieros rose 43 positions to 312. It is also 97th on the list of the 300 fastest growing institutions in terms of market value rated according to the compound annual growth rate over the last 6 years. It is the only Venezuelan company in this ranking.



  • Mercantil Servicios Financieros is among the world's biggest 2000 public companies, according to Forbes magazine's ranking based on sales, profits, assets and market capitalization. Mercantil Servicios Financieros was number 1,148 on the list and is the only Venezuelan company in the ranking, having risen 245 positions compared with the previous year.


  • The Banker magazine rated Mercantil Servicios Financieros as the first Venezuelan institution in its ranking of the Top 1000 World Banks. Mercantil Servicios Financieros came in at 323 in the overall ranking.


  • The Venezuelan Standardization and Quality Certification Institute, Fondonorma, maintained the ISO 9001:2008 certification for Mercantil Banco Universal's nine lines of service. The certification was done through an annual maintenance and renewal audit by the certification agency between October and November 2012 during which the strength of Mercantil's Quality Management system and the staff's commitment to ongoing improvement were confirmed.


  • VenamCham presented the Top 100 Companies where Mercantil Servicios Financieros ranks fourth and is the second in the financial sector on a list of the most successful domestic and foreign companies in Venezuela.


  • The International Association of Art Critics (AICA) recognized Colección Mercantil with its AICA 2011 Award for institutional work. Mercantil's art collection comprises 2000 works representing outstanding examples of Venezuelan art throughout the times, exhibited in line with a rigorous museographic concept. With this award AICA's acknowledges the creators, personalities and institutions who have recognized the wealth of creativity that Venezuela has to offer in this day and age.


  • Mercantil Banco Universal head the Gerente 2012 Brands ranking in the banking sectors. The Brands ranking is obtained through an online consumer behavior study from surveys of executives from 600 Venezuelan companies.


  • Mercantil Seguros also head the Gerente 2012 Brands ranking in the insurance sectors.


  • Forbes magazine once again rated Mercantil Servicios Financieros among the world's biggest 2000 public companies.The magazine uses sales, profits, assets and market value to rank companies according to size. Mercantil Servicios Financieros is ranked at 1,393 and it is the only Venezuelan company on the list, climbing 33 positions since the previous year 2011.


  • Global Finance magazine awarded Mercantil Banco Universal its "Best Consumer Trade Finance Bank in Venezuela 2012" prize. This award recognizes the financial institutions with the highest volume of transactions, range of global coverage, quality of customer services, competitiveness and technological innovation in the world.


  • Mercantil Seguros came 13th in the 2011 ranking by the Great Place To Work (GPTW) Institute in Venezuela, as one of the best firms to work for in Venezuela.

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